Liner Shipping and
Return Information:
Shipping for
vinyl liners is included in the prices listed online (within the
continental United States). From the order date, you should
expect to receive your liner in one to one and half weeks later.
Due to the fact
that each vinyl liner is custom made, returns are not permitted,
however rest assured that we will review the measurements you
submit and if a red flag is raised we will work with you to
ensure the best fitting liner possible.
Parts Shipping and
Return Information:
For parts
shipping, please email us with your
desired
parts and a zip code so that we may provide you with an
estimate.
Discount Pool
Liners retains the exclusive and sole right as to whether an
item may be returned, exchanged or order cancelled.
Discount Pool Liners thus encourages customers to use caution
when placing an order, as once placed, the order cannot be
cancelled, nor the item returned or exchanged unless Discount
Pool Liners expressly consents.
If you choose to return an item or refuse delivery on an item,
you will be responsible for the shipping incurred by us to send
the products to you, as well as the shipping to send the goods
back to our suppliers or us. You will also be subject to a 25%
restocking fee on allowable returned items. All items must be in
new condition with all proper packing material and paperwork
shipped back to us. If the goods cannot be sold in new
condition, a refund will not be issued and goods will be
rejected, or available for you to pickup and ship back to
yourself.
In order to obtain a refund or exchange, prior approval must be
given by Discount Pool Liners. Call 1-877-989-7665 (8AM-4PM,
PST, Monday through Friday). Generally, Discount Pool Liners
will consider returns within seven (7) days of purchase. Refunds
are for the cost of product only; shipping and handling charges
are not refundable.
Be sure that the item you are ordering is what you want and the
size, color, shape, design, etc is exactly what you are looking
for. If you are not sure, please ask us for any additional
information prior to purchase. Returning an item can become
costly and the credit card company will refer to this page as a
reference that you understand this information, and accept these
terms and conditions posted on the check out screen. The credit
card company will not be able to dispute the transaction if you
simply decide to return the goods, or refuse delivery. The above
fees would still apply with no recourse.
All orders are processed and charged to you in US Dollars. Any
credits, refunds, exchanges, etc will be refunded back to you in
US Dollars only. We are not responsible for any conversion rate
outside of the US Dollar. We do not convert any currency for you
to make a purchase nor do we collect funds from you in a
currency other than the US Dollar.
